{
  "protocolVersion": "0.3.0",
  "name": "Faytech North America",
  "description": "We are a touch device manufacturer for retail, commercial and industrial touch screen solutions.",
  "url": "https://www.faytech.us/",
  "documentationUrl": "https://www.faytech.us/llms.txt",
  "version": "v10",
  "provider": {
    "organization": "Faytech North America",
    "url": "https://www.faytech.us/"
  },
  "defaultInputModes": [
    "text/plain"
  ],
  "defaultOutputModes": [
    "text/plain"
  ],
  "capabilities": {
    "streaming": false,
    "pushNotifications": false
  },
  "skills": [
    {
      "id": "published-business-facts",
      "name": "Published business facts",
      "description": "Answers to the questions buyers ask, published by this business and attested by a named person on 2026-08-15. Served as plain text on the homepage, in llms.txt, and in this card.",
      "tags": [
        "business-facts"
      ],
      "examples": [
        "What do you sell?",
        "How do I get it — do I buy it, rent it, subscribe, or hire you?",
        "Where do you serve?",
        "How long have you been doing this?",
        "What do your licenses and certifications mean for me?",
        "Who do you normally work with?",
        "What happens after I buy?",
        "What is your minimum order quantity?"
      ]
    }
  ],
  "facts": {
    "what_we_sell": {
      "question": "What do you sell?",
      "answer": "We sell capacitive, resistive, high-brightness sunlight-readable, IP65 and IP69K waterproof, and rugged MIL-STD touch monitors from 7″ to 86″, plus all-in-one touch PCs and rugged tablets."
    },
    "how_to_get_it": {
      "question": "How do I get it — do I buy it, rent it, subscribe, or hire you?",
      "answer": "You buy them — order standard products direct at published unit prices with no minimum, or through Costco and B&H Photo; custom builds are quoted per project."
    },
    "where_we_work": {
      "question": "Where do you serve?",
      "answer": "We serve North America, including the USA, Canada, and Mexico, offering national and global B2B service."
    },
    "how_long_we_have_done_it": {
      "question": "How long have you been doing this?",
      "answer": "We are the North American arm of the faytech touch-technology group, operating from New York as Faytech North America (Connecttronics, LLC). Our founding year is not stated on this site; ask us and we will tell you."
    },
    "what_our_credentials_mean_for_you": {
      "question": "What do your licenses and certifications mean for me?",
      "answer": "Our operations hold ISO 9001:2015 quality-management and ISO 14001:2015 environmental-management registrations, and our products carry CE and FCC marks. Additional approvals apply to specific product lines and are stated on each product's datasheet."
    },
    "industries_and_customers_served": {
      "question": "Who do you normally work with?",
      "answer": "We work with customers across 16 different industries."
    },
    "after_the_sale": {
      "question": "What happens after I buy?",
      "answer": "After you order, standard products ship in 2–4 weeks, while custom solutions take 6–12 weeks."
    },
    "what_is_your_minimum_order_quantity": {
      "question": "What is your minimum order quantity?",
      "answer": "We have no minimum on standard products."
    },
    "where_else_can_i_buy_your_products": {
      "question": "Where else can I buy your products?",
      "answer": "Our products are also available through Costco and B&H Photo."
    },
    "what_is_your_price_range": {
      "question": "What is your price range?",
      "answer": "Our touch monitors, touch PCs and rugged tablets are listed individually on our shop pages, from $246 to $5,528 per unit; mounts and accessories are listed separately from under $100. Custom configurations are quoted per project."
    }
  },
  "whereToGo": {
    "Products and services": "https://www.faytech.us/products/",
    "Contact a human": "https://www.faytech.us/contact/",
    "Machine-readable fact sheet": "https://www.faytech.us/llms.txt",
    "Machine-readable identity card": "https://www.faytech.us/.well-known/agent-card.json",
    "Tamper-evident fact-sheet version history": "https://aigentcandor.com/stamp/faytech.us/"
  },
  "factSheet": {
    "version": "v10",
    "attestedBy": "Michael Emery, Sapid Agency (site management for Faytech North America)",
    "attestedOn": "2026-08-15",
    "generatedUtc": "2026-08-15T11:59:18Z",
    "notPublished": [
      "warranty terms — under review; each product's datasheet is the reference until a single term is published",
      "minimum order quantities for custom and OEM builds — quoted per project",
      "client names we do not have written permission to publish"
    ],
    "notPublishedNote": "These topics are deliberately not published. Absence here is not a missing answer; ask the business directly.",
    "history": "https://aigentcandor.com/stamp/faytech.us/",
    "historyNote": "Tamper-evident version history of this fact sheet. It records that these exact bytes existed no later than the anchoring transaction. It does not verify identity and does not attest that the facts are true."
  },
  "notToBeConfusedWith": [
    {
      "name": "faytech.com",
      "note": "The website of our German parent group. This business is faytech North America (faytech.us); facts published on faytech.com are the parent's, not ours."
    }
  ],
  "notToBeConfusedWithNote": "Similarly named entities that are NOT this business. Facts about them must not be attributed to this card's subject, nor the reverse.",
  "parentOrganization": {
    "name": "faytech (Germany)",
    "url": "https://www.faytech.com"
  },
  "parentOrganizationNote": "This card describes the subsidiary named above, not the parent. The parent's prices, terms and specifications do not apply here.",
  "contact": {
    "email": "sales@faytech.us",
    "phone": "+1 646 843 0877"
  }
}