faytech computer kiosk systems

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Why choose a faytech touch screen computer kiosk?

While it started out as a clever idea to make future digital devices more interactive, touch screen technology is now being adopted in many ways. Over the years, this technology has continued to evolve at a blistering pace. It has become pervasive in modern electrical gadgets such as smartphones, tablets and gaming consoles. Recent advancements in technology have now made the use of touch screen kiosks to gain tremendous popularity in the business world.

How self service computer kiosk technology can be applied

Self-interactive kiosks are essentially tablet computer terminals with custom hardware and software that allow input through a touch responsive display. These units come in three different kinds, namely:

• Wall Mounted: Attached to a wall

• Desktop Mounted: Placed on a raised flat surface like a counter

• Freestanding kiosks: Designed to stand alone without being attached to a wall or desk

The benefits of using a stand up computer kiosk solution by faytech

Interactive kiosks serve several roles depending on their intended use. Some kiosks simply provide access to information that customers would want. For example, an electronics store can have touch screen terminals at the lobby, allowing interested buyers to view features and details of various appliances that are on sale. It is also common to find large shopping malls, airports, and hospitals that have interactive kiosks designed to provide directions for visitors.

faytech computer kiosk stand commercial applications

Other units run applications used to facilitate commerce, entertainment or communication. You can find such self-service kiosks at drive-through food outlets, music stores or in human resources departments at government buildings where job seekers drop off applications.

Why Use a Touch Screen Kiosk?

Due to the wide range of applications that interactive kiosks serve, they have been widely embraced in the financial, hospitality, food service, and retail industries. But, why would any business use these terminals in the first place? Well, the immersive nature of interactive screens offers a powerful way to engage with customers. As such, the ease of using a touch screen to make a purchase or look up information instead of waiting in line helps customers to have a convenient shopping experience. Businesses, regardless of type or size, can benefit from digital touch terminals in many other ways. Before delving into that, first it is important to learn how these machines function.

How Touch Interactive Kiosks Work

A typical touch screen kiosk runs directly from a wall power outlet that can provide 120-240V. The tablet housed inside a kiosk stand uses an operating system like Linux, Windows or Android. However, you will need to work with software developers to design a touch screen interface that end users can utilize. In most cases, touch screen kiosk applications are developed to serve the needs of a specific business or organization. Depending on the complexity or functions that one desires to carry out with the self-service kiosk, some systems work with added hardware such as cameras, scanners, printers, card-swiping machines and more. Once the bespoke touch screen application is installed in the tablet, it allows users to get information or services they seek at the push of a button without having to seek assistance from anyone.

The Business Benefits of Investing in Touch Screen Kiosks

Although the use of touch screen kiosks is just gaining momentum in the business world, this technology has been around for a while. Invention of the very first interactive kiosk dates back to 1977, which was the handiwork of a pre-med student at the University of Illinois. That machine ran on a plasma display panel and allowed students as well as teaching staff to look up information on extra circular activities, courses, maps and directories.

Today’s interactive kiosks have improved in leaps and bounds as far as performance is concerned. Thanks to technology advancements in PCs computing power, modern touch screen kiosks have faster processors, larger memory, and touch screens that are more intuitive compared to those found on earlier systems. This has enabled businesses to find numerous uses for touch screen terminals.

When deployed well, touch interactive kiosks can benefit businesses in many ways. To begin with, you can use self-service kiosks to cut back on human capital. For instance, one of these machines may conduct sales instead of hiring a cashier. Customers can then make payments at the terminal and collect their merchandise at the checkout counter. The touch screen terminal will continue to serve clients without the human cost involved. Once paid for, the terminal will help you recoup the investment over time.

If you are not looking to cut back on operating costs, an interactive kiosk can help reduce customer wait time. This would work best when using the touch screen terminal alongside other staff. Taking a retail store as an example, till operators can serve customers who are in line while other buyers use a touch screen kiosk to complete transactions at the same time.

Another benefit of implementing the use of interactive kiosks is that they make it easy to disseminate information. Kiosks that operate on a network allow for fast updates. This means that a store owner could easily access the product database to make instant changes on discounts, prices or stock availability. This eliminates expenses incurred while using traditional paper-based methods such as printing of catalogues and price tags.

It is also possible to conduct sales even outside normal business operating hours with the help of a touch screen kiosk. All you have to do is place one of these machines outside your business premises. The kiosk will continue to serve customers, expect it won’t take sick leaves, vacations or require the same overtime remuneration an employee would. Depending on what your business offers, you can provide information or even let customers buy items and pick them at their own free time. As a result, your business can offer customers a convenient shopping experience, without adding on other expensive overhead costs.

From driving up sales and cutting back on human capital, to delivering information and providing customers with a convenient shopping experience, touch screen kiosks provide real value to business owners. The beauty about these terminals is that you can easily customize them to suite your business operations. For this to become possible, make sure to enlist the services of a professional company that designs bespoke touch screen applications for businesses.